Training on Social Performance Management
The training was jointly organized with Microfinance Center, CERISE and UCORA. This training aimed to familiarize participants with the social audit tool for microfinance institutions, SPI4. With the SPI4, Financial Institutions can see how they measure up to the Universal Standards for Social Performance Management, which include the Smart Campaign Client Protection Principles.
During the one-day workshop participants learnt how to conduct a SPI4 audit, using the ALINUS option with the investors, and practice using the tool. The day also focused on how to use audit results, prioritize recommendations, define an action plan and find the adequate technical resources to help in implementation. 13 participants from 9 UCORA member credit organizations, 3 participants from UCORA and 1 from Habitat for Humanity NGO attended the training.