Business Conduct and Lending Social Standards

On 22 of May, training on business conduct and lending social standards took place at UCORA. 

The following topics have been discussed during the training:

  • Client Protection Principles,

  • Appropriate Product Design and Delivery,

  • Prevention of Over-indebtedness,

  • Transparency,

  • Responsible Pricing,

  • Fair and Respectful Treatment of Clients,

  • Privacy of Client Data,

  • Mechanisms for Redress of Grievances.

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Union of Credit Organizations of RA

Address: 26/3 Vazgen Sargsyan str., 702 room, Yerevan, RA

Tel.: (374-10) 52 66 94

E-mail:  director@ucora.am

 

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