On February 16, 2017 the third international conference on financial literacy and financial inclusion was held in Moscow, Russian Federation. The title of this year’s conference was “How to Improve Consumer Confidence in the Financial Market?” The conference was organized by Russian Microfinance Center, National Association of Microfinance Market Stakeholders (NAMMS) and Citi Foundation. The manager of programs of UCORA Lena Mamikonyan participated and made presentation on “Creating Synergies to Increase the Financial Literacy of Clients in Armenia” during the conference.
Russian and foreign experts were invited to present the experience of their countries. The conference consisted of 5 main sessions:
1.National Strategies for Financial Literacy and Financial Inclusion and Sustainable Development of the Financial Market.
2.Consumer Behaviours in the Financial Market: Who is Responsible for Bad Decisions?
3.Financial Literacy Education: Who, What, How and Why.
4.Leaders of Consumer Confidence Ratings: Case-studies of the Best Client-Oriented Products and Services in the Financial Market.
5.Role of Remote Services in Improving Financial Inclusion.